At jl1, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains in plain, honest terms what personal data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have over your own information. We are committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable PAGCOR data governance requirements.
These highlights summarize our core privacy commitments. The full policy below contains the complete and binding details.
jl1 does not sell, rent, or trade your personal information to third-party marketers or data brokers — ever. Your data is used solely to operate and improve your jl1 experience.
jl1 operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the National Privacy Commission's implementing rules, giving you enforceable rights over your personal data.
All data transmitted between your device and jl1 is encrypted using TLS 1.3. Sensitive account data is stored using industry-standard encryption protocols with strict access controls.
You have the right to access, correct, delete, and port your personal data at any time. Submit a data request through our support team and we will respond within the timeframes required by Philippine law.
We are upfront about every category of data we collect and every purpose for which it is used. No hidden data pipelines, no undisclosed profiling — just clear, honest disclosure.
In the unlikely event of a data breach affecting your personal information, jl1 will notify you and the National Privacy Commission within the timeframes mandated by RA 10173 and its implementing rules.
jl1 is an online gaming and entertainment platform accessible at jl1.one, offering casino games, live dealer tables, sports betting, slots, bingo, and related gaming services to eligible players in the Philippines. For the purposes of this Privacy Policy, jl1 acts as the Personal Information Controller (as defined under the Philippine Data Privacy Act of 2012) in respect of all personal data collected through the jl1 platform.
This Privacy Policy applies to all personal data collected from players, prospective players, and visitors who interact with the jl1 website, mobile-optimized web application, customer support channels, and any other jl1-operated digital touchpoints. It does not apply to third-party websites or services that may be linked from the jl1 platform — those are governed by their own privacy policies.
By registering an account on jl1, making a deposit, or continuing to use the platform after this Privacy Policy has been updated, you acknowledge that you have read and understood this policy and consent to the processing of your personal data as described herein.
jl1 collects personal data that is necessary, adequate, and not excessive relative to the purposes for which it is collected — consistent with the principle of proportionality under RA 10173. The categories of personal data we collect are described below.
When you create a jl1 account, we collect the information you provide during the registration process, including:
To comply with Philippine anti-money laundering regulations and PAGCOR requirements, jl1 collects identity verification documents, which may include:
When you make deposits or request withdrawals, jl1 collects financial information necessary to process transactions, including:
Important: jl1 does not store full credit card numbers or CVV codes. Payment card data, where applicable, is processed directly by our PCI-DSS compliant payment partners and is never stored on jl1 servers.
jl1 automatically records data related to your gaming activity on the platform, including:
When you access jl1, our systems automatically collect certain technical data, including:
When you contact jl1 customer support or engage with our communications, we collect:
jl1 collects personal data through the following channels and mechanisms:
| Collection Method | Description |
|---|---|
| Direct submission | Data you actively provide during registration, KYC verification, deposit/withdrawal requests, support interactions, and promotional opt-ins. |
| Automated collection | Technical and behavioral data collected automatically as you use the jl1 platform, including via cookies, server logs, and analytics tools. |
| Third-party sources | Identity verification data from KYC service providers; fraud signals from payment processors; geolocation data from IP intelligence services. |
| Payment providers | Transaction confirmation data from GCash, PayMaya, BPI, BDO, Metrobank, and other payment partners used to reconcile deposits and withdrawals. |
| Game providers | Game session data and RNG audit logs from licensed game software providers integrated into the jl1 platform. |
jl1 processes your personal data only for specific, legitimate purposes. We do not use your data for any purpose incompatible with those stated below:
Under the Philippine Data Privacy Act of 2012, jl1 must have a lawful basis for processing your personal data. The legal bases we rely on are as follows:
Where jl1 relies on consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting our support team or updating your communication preferences in your account settings. Withdrawal of consent does not affect the validity of processing carried out before the withdrawal.
jl1 does not sell your personal data. We share personal data with third parties only where strictly necessary for the operation of the platform, compliance with Philippine law, or the protection of jl1's legitimate interests. The categories of third parties with whom we may share your data are described below.
jl1 engages trusted third-party service providers who process personal data on our behalf under binding data processing agreements. These include:
jl1 may disclose personal data to Philippine government authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies, where required by law, court order, or regulatory directive. jl1 will notify affected players of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of jl1's business or assets, personal data held by jl1 may be transferred to the acquiring entity as part of that transaction. Affected players will be notified of any such transfer and the privacy practices of the acquiring entity prior to their data being transferred.
All third-party service providers engaged by jl1 are contractually required to process personal data only in accordance with jl1's instructions, to implement appropriate security measures, and to comply with the Philippine Data Privacy Act of 2012.
jl1 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and deliver a personalized gaming experience. A cookie is a small text file stored on your device by your browser when you visit jl1.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for platform operation — session management, login authentication, security tokens, and fraud prevention. | Session / up to 24 hours |
| Functional | Remember your preferences such as language settings, game lobby filters, and responsible gaming tool configurations. | Up to 12 months |
| Analytics | Collect anonymized data on how players navigate jl1 to help us identify usability issues and improve the platform. | Up to 24 months |
| Marketing | Track promotional campaign effectiveness and deliver relevant bonus offers — only with your consent. | Up to 12 months |
You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling strictly necessary cookies will impair the functionality of the jl1 platform and may prevent you from logging in or completing transactions.
For analytics and marketing cookies, you may opt out at any time by updating your cookie preferences in your jl1 account settings or by contacting our support team.
jl1 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law and PAGCOR regulations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal obligation / PAGCOR requirement |
| KYC / identity documents | Duration of account + 5 years after closure | Anti-money laundering law (RA 9160) |
| Financial transaction records | Duration of account + 5 years after closure | Anti-money laundering law / tax compliance |
| Gaming activity logs | Duration of account + 2 years after closure | Regulatory compliance / dispute resolution |
| Support communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing consent records | Until consent is withdrawn + 1 year | Legal obligation (proof of consent) |
| Technical / server logs | Up to 12 months | Security and fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jl1's data disposal procedures. Anonymized data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.
jl1 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:
Your Role in Security: While jl1 takes extensive measures to protect your data, you also play an important role. Use a strong, unique password for your jl1 account, enable 2FA, never share your login credentials, and contact jl1 support immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jl1. These rights are enforceable and jl1 is committed to honoring them within the timeframes prescribed by law.
Request a copy of the personal data jl1 holds about you, including information on how it is being used and with whom it has been shared.
Request correction of any inaccurate, incomplete, or outdated personal data in your jl1 account. Some corrections may require supporting documentation.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on jl1's legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
File a complaint with the National Privacy Commission (NPC) if you believe jl1 has violated your data privacy rights under RA 10173.
To exercise any of the above rights, contact jl1's Data Protection Officer via email at [email protected]. We will acknowledge your request within 72 hours and provide a substantive response within 15 business days, as required by the NPC's implementing rules. Some requests may require identity verification before we can process them.
The jl1 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jl1 does not knowingly collect personal data from individuals under the age of 21.
If jl1 discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately:
Parents and guardians are encouraged to use parental control software on shared devices to prevent minors from accessing online gaming platforms. If you believe a minor has registered on jl1, please contact our support team immediately.
Some of jl1's third-party service providers — including cloud infrastructure, game software providers, and analytics tools — may process personal data outside the Philippines. Where such cross-border transfers occur, jl1 ensures that appropriate safeguards are in place to protect your personal data, consistent with the requirements of the Philippine Data Privacy Act of 2012.
Safeguards for cross-border transfers include:
jl1 will not transfer your personal data to a foreign country or international organization unless that transfer is authorized under the Data Privacy Act of 2012 and its implementing rules, or unless you have given your explicit consent to the transfer after being informed of the possible risks.
jl1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or the structure of our business. When we make material changes to this policy, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how jl1 protects your personal data. Your continued use of the jl1 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.
If you do not agree with any changes to this Privacy Policy, you have the right to close your jl1 account and request deletion of your personal data, subject to our legal retention obligations as described in Section 08.
jl1 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012 and NPC Circular 17-01. The DPO is responsible for overseeing jl1's data protection strategy, ensuring compliance with RA 10173, and serving as the primary point of contact for data privacy matters.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jl1, please contact us through the following channels:
When submitting a data rights request, please include your full name, registered email address, and a clear description of your request. We may ask for additional information to verify your identity before processing your request, in order to protect your data from unauthorized access.
Your personal data is in safe hands. jl1 is committed to transparency, security, and your rights as a Filipino player. Ready to experience a trusted gaming platform?